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QS-S35

User manual for QS-S35.

1 Introduction

QS-S35 is a motion platform that uses six degrees of freedom (surge, sway, heave, roll, pitch, and yaw) to provide precise motion action that accurately reflects the feeling of movement in games and simulations. The machine provides realistic experience thanks to high travel actuators and fast responses. Three monitor setup further increases the immersion. Platform can be used to simulate driving, flying, rollercoaster rides, using military machines and on/under water motion.
QS-S35_R5.jpg

2 Safety precautions

Read all safety instructions before installing and using this product. Save this document for future reference. If ownership of this product is transferred, be sure to include this manual. Following coloured frames are used in this manual to draw attention to important information or warnings:
Info
The instructions included in this frame indicate information that is considered important, but not injury- or damage-related.
Warning
The instructions included in this frame indicate a dangerous situation that, if not avoided, could result in a user injury or device damage.

2.1 General safety

Warning
warning_crushing_2.png
Keep hands and feet away from the moving parts when device is in motion.
Warning
danger_sign_1.jpg
Always ensure that cockpit attachment points can withstand forces generated by the QS-S35 (approved construction or tested for expected load). Check the cockpit for loose mounting points.
Warning
Risk_electric.png
To reduce the risk of burns, fire, electrical shock, injury or mechanical damage always TURN OFF THE POWER SUPPLY before plugging and unplugging the QS-S35 . Dangerous voltages level can be present in Power Cabinet for a few minutes after turning off the machine.
Warning
warning_16_years.jpg
The device is intended solely for individuals OVER THE AGE OF 16. In case of use by individuals with limited physical, sensory, or mental capabilities, strict supervision is required. Read safety instructions before using the device.
Warning
pregnant_woman.jpg
The device is NOT allowed to be used by a pregnant woman.
Warning
warning_pets.jpg
DO NOT use the device around pets.
  • Use the QS-S35 only for its intended purpose, according to instructions.
  • Unplug the QS-S35 from the power supply if it is not used for an extended period of time or when there is a need to perform hardware installation, maintenance, service or repair.
  • Turn off the QS-S35 when it is not in use.
  • The QS-S35 was designed for indoor use only - DO NOT store or use the product outdoors.
  • Keep the QS-S35 away from heat sources, high humidity, water, and other liquids. DO NOT store in places where water vapor condensation may occur due to low temperatures.
  • DO NOT disassemble the product. Any tampering with or altering the product will void the warranty, pose a serious risk of electric shock, and may irreparably damage the product.
  • If the device starts emitting unusual noises, smoke, or indicating that the device is not working properly, STOP using the QS-S35 immediately and contact technical support.
  • DO NOT cover the ventilation holes in the device.
  • Keep the power cord plug and the socket dry, clean and dust-free.
  • Protect the power cord from being damaged by being stepped on, rubbed against, or pinched.
  • DO NOT use the QS-S35 if the ambient temperature is below 5°C (41°F) or above 40°C (104°F).
  • DO NOT use the QS-S35 if it has been damaged, or any component is broken or missing. Please contact technical support.
  • DO NOT use attachments or replacement parts not recommended or approved by the manufacturer. If you must replace a damaged power cord, use only certified products with the same rating as the one being replaced.
  • Connect the QS-S35 to a correctly grounded outlet only. See grounding connections in section 4.5.1.
  • If you want to increase safety level of the system, you can add external safety devices. For detailed information check section 7.
  • Use only certified components (seat, seat belts, fasteners) when installing them to QS-S35 .
  • Use 4, 5 or 6-point racing harness, with adjusters (look at point A in the drawing below), preferably with FIA certification.
    approved_belts.jpg
Warning
Stop using the QS-S35 immediately and contact technical support when the machine starts to emit unusual noise, smoke or any other suspicious behaviour indicating the machine is not working properly.

2.2 Health and Safety Instruction

The safety of Qubic System users is top priority. To protect users and bystanders against injuries caused by mechanical parts movement and electrical connectivity, the following instructions must be strictly performed.
Warning
As with any mechanical device, the user is responsible for inspecting the condition of the machine prior to use and adhering to safe operating procedures.
What must be checked before turning on the machine:
  • Ensure that nothing is blocking machine movement and nobody is at direct distance to the machine. Maximum dimensions of the QS-S35 may differ depending on installed peripheral equipment such as monitors or pedal set. Minimum safe distance from running machine's edges are shown below:
    qs-s35_safe_distance.png
    Info
    Check if the safe distances are kept to avoid damages by QS-S35 hitting for example wall or TV screen. |par Keep in mind that QS-S35 might move during simulation. To ensure that safe distance is always preserved - anchor the machine to the ground. For more details go to section Anchoring.
  • Ensure that cables are plugged in correctly - they are not stretched or loosely connected to the socket and placed out of the moving range of the system components.
  • Ensure that all accessories are properly fixed.
  • Ensure that there are no sharp edges nearby.
  • Instruct any bystanders of the motion range to keep them in a safe distance during operation.
Warning
Risk_electric_2.png
Dangerous voltage level are present in the Power Cabinet and cables during the operation and for up to a few minutes after turning off the machine.
Warning
Plugging and unplugging the actuator must ALWAYS be performed with Power Cabinet's power switched OFF. For more information go to section 5.6.
qs-210-220_donotplugunplug_weipu.png
Always make sure that all PUSH-PULL connectors are plugged all the way in - ring lock MUST click into place. Loose connections may result in serious actuator damage.
How to turn ON and use the QS-S35 :
  • Make sure that no one stands in the range of motion (minimum 1.5 m).
  • Kids should be kept away from the machine.
  • Pets should be kept away from the machine.
  • When the QS-S35 is turned on, it performs a start-up calibration.
Warning
warning_crushing_2_2.png
In order to perform a start-up calibration QS-S35 will move automatically after turning it on. Be aware of that movement and do not try to interrupt it. Keep hands and feet away from the moving parts when device is in motion.
  • DO NOT interrupt or change the weight of payload mounted to the QS-S35 during start-up calibration.
  • Motion Lock button should be mounted close to the operator of the machine – it has to be easily reachable in every situation.
  • Check if the Motion Lock button is working correctly AT LEAST once a month to reduce the possibility of unknown failure – more information available in chapter Maintenance.
  • Before getting on or off the machine, ensure that it is in its lowest position (quit the game or simulation) and after that - activate Motion Lock button.
  • In case of game crash or freeze - Motion Lock button must be activated before getting off the machine.
Info
To check if the QS-S35 is in the Motion Lock mode - go to QubicManager application main window. Platform status is displayed in the lower left corner of the main application window:
Screenshot_platform_status_new.png
Warning
Motion Lock and Park Mode option DOES NOT guarantee safety. For more details see section 7.
  • For VR Headset users:
    • Remove the VR goggles before entering or exiting the rig.
    • Check very carefully if cables from VR Headset are not limiting the operation range of QS-S35 .
    • Check if the whole VR setup is not in range of motion of the machine.
    • Check if cables are protected from being crushed by the QS-S35 – DO NOT place them loosely under the motion rig.
Info
Check if connected PC is capable of running the game at stable 90 frames per second or more when VR Headset is used. Lower values can cause VR sickness.
  • DO NOT use QS-S35 if you are pregnant, tired, or under the influence of alcohol or drugs.
  • STOP USING the QS-S35 immediately if pain, fatigue or any discomfort appears.
  • For every two hours of playing, we recommend at least 15 MINUTES OF BREAK.
  • DO NOT put your hands or legs in the actuators range of motion!
  • DO NOT use the QS-S35 around small children or pets.
  • DO NOT put any items between actuators and stabilization plates.
  • DO NOT pull the wires connecting the actuators with the power cabinets.

3 Product description

3.1 Complete overview

qs-s35_layout_R5.png
* Monitors not included
** The newer revision of QS-S35 features modified piston rods - this change does not affect the machine's performance.

3.2 Basic information

QS-S35 's performance:

Motion envelope
Single excursionMaximum excursion
Movement typeSingle -Single +Maximum -Maximum +

Roll
15.8 deg15.8 deg16.6 deg16.6 deg

Pitch
14.3 deg14.3 deg18.6 deg18.6 deg

Yaw
22.9 deg22.9 deg27.0 deg27.0 deg

Heave
169.8 mm173.3 mm169.8 mm173.3 mm

Surge
306.4 mm283.6 mm365.0 mm365.0 mm

Sway
270.5 mm270.5 mm317.0 mm317.0 mm
QS-S35 's actuators numbering:
qs-s35_layout_2.png

3.3 QS-S35 dimensions

qs-s35_dimensions.png
*ALL DIMENSIONS IN MILLIMETERS

3.4 Components list

QS-S35 components:
qs-s35_components_list.png
Info
Monitors are not included. For monitor details go to section 3.5.

3.5 Monitor holder specification

Monitor holder is designed to accommodate different types of monitors. For the most immersive experience it is suggested to use a set of 3 curved monitors with high screen refresh rate. The available adjustment range is given in the illustration below:
qs-s35_monitors_dimensions1.png
qs-s35_monitors_dimensions2.png
*ALL DIMENSIONS IN MILIMETERS Suitable monitor mountings:
  • VESA 75 mm x 75 mm
  • VESA 100 mm x 100 mm
Manufacturer recommended monitor (3x):
  • Diagonal size: 32"
  • Curvature: 178° (1500R)
  • Weight: up to 5.5 kg (12.1 lbs)
  • Dimensions (WxDxH): 709.36 x 92.04 x 429.3 mm (27.93 x 3.62 x 16.9 in)
  • Screen refresh rate: 170 Hz
Warning
The user/integrator is responsible for using a set of monitors other than that suggested by the manufacturer.

3.6 Environmental conditions

QS-S35 must be operated within ambient conditions as specified below:
  • Only indoor use
  • Temperature : 5° - 40° Celsius / 41° - 104° Fahrenheit
  • Humidity : 0 - 70 % (without condensation)
  • Maximum altitude : up to 2000 m / 6561 ft

3.7 Power requirements

QS-S35 requires 230± 10% VAC 50-60 Hz single phase with ground and neutral connection.
qsy_power_requirements.png
Info
Always UNWIND THE CABLE COMPLETELY when using a cable reel and untangle an extension cord before connecting the device to the power supply.
cables_unwind.jpg
Warning
  • The device is NOT intended to be used in an IT earthing/grounding system.
  • The product must be connected to the mains power supply with a protective earth (PE) and a residual current circuit breaker (RCCB).
If you experience issues such as unexpected shutdowns or resets during simulation, it is recommended to inspect the power cables and power source. The use of cables that do not meet the specified requirements may lead to malfunctions. To ensure proper device operation, replace any non-compliant cables with ones that meet the required specifications.

3.8 Power consumption

Voltage - 230V:
Converter specificationBreaker specificationPower consumption
Average Power [kVA]Peak Power [kVA]Peak Current [A]Average Power (stress test) [kW]Average Power (typical game) [kW]
2.13.2181.2 0.3
Be aware that with heavier payload, and/or more intensive simulation, average Power consumption may rise.
Info
QS-S35 works only in Heavy-duty mode.

3.9 Noise emission

The QS-S35 was checked for noise level based on actual standards. Noise level during normal work condition is not over 80 dB. Measuring method is ISO 11202. Four measuring positions as shown on the picture are placed 160 cm from the floor level and 100 cm from the edge of the device.
qs-s35_noise_emission.png
Measurement pointABCD
Measurement conditions:
  • Sinus input signal
  • Auto acceleration
  • 50% speed
  • Heave 123 mm
  • 0.5 Hz frequency
  • 150 kg ballast load
76.3 dB(A) 76.4 dB(A) 75.7 dB(A) 77.6 dB(A)
  • Typical game
  • 250 kg ballast load
74.6 dB(A)77.6 dB(A)75.7 dB(A)75.4 dB(A)

3.10 Cold start procedure

For safety reasons, and in strict compliance with the requirements of ISO 14118:2017 (E) concerning the prevention of unexpected start-up, QS-210, QS-220, QS-V20, QS-CH2, and QS-S25 motion systems require one complete cycle of the Motion Lock switch whenever power is restored after being cut off or during the start-up. Follow the steps below:
  1. Verify that the motion platform is OFF - the power switch on the Power Cabinet is not backlit, and QubicManager displays an Offline status.
    qs_motion_lock_cycle1.png
  2. Turn the Power ON. The platform will not move.
    qs_motion_lock_cycle2.png
  3. Press the Motion Lock button - diode emits constant light. The platform will not move.
    qs_motion_lock_cycle3.png
  4. Turn the Motion Lock button counterclockwise - diode blinks. The system will perform start-up calibration. Do not change the payload.
    qs_motion_lock_cycle4.png
  5. If the status displays Parked/centered or Running - the motion platform is ready for operation.
    qs_motion_lock_cycle5.png
Info
  • If the status displays
    qs_motion_lock_cycle.png
    - no need to perform a Cold start procedure, the platform is ready for operation.
  • If the platform was already powered ON while starting the QubicManager and status displays
    qs_motion_lock_cycle_2.png
    - start from step 3.
  • If the Motion Lock was already engaged during start-up and the status displays
    qs_motion_lock_cycle_3.png
    - no need to cycle through the stages, start from step 4.
  • For the procedure to work, M10 controller must be powered on (via USB) - QubicManager does not have to be running.

4 Installation

Warning
Dangerous voltage levels can remain in electrical circuits of the device for up to a few minutes after powering off.
Remember, that even though possibilities with QS-S35 are wide, some things should be kept in mind when the designated spot for the rig is chosen. Manufacturer DOES NOT approve exceeding or ignoring any of these points and IS NOT responsible for malfunctions or failures that are the results of these actions.
  • DO NOT use the QS-S35 on very soft or fragile surfaces like rubber, glass, or foam.
  • Rough concrete can create dust from vibration and cause damage of the machine - concrete must be painted/polished before installation.
  • Ensure that all QS-S35 components are mounted properly.
  • Be aware that QS-S35 will crawl a little in every direction during operation. Those movements could damage the surface in the long term. Manufacturer, its subsidiaries, and their partners are not responsible for any floor damages (see section Anchoring).
  • DO NOT mount the rig in tight or cluttered spaces – remember that QS-S35 moves and nothing should restrict its motion range (see section Safety distance).
  • Considering QS-S35 's vast range of motion (motion envelope) - ensure you have at least 500 mm from the machine to nearest object.
  • Seat belts and other harnesses should be mounted to parts of the motion rig that move in the same way as the seat. DO NOT attach them to any static part or ground.
  • Cables must not be stretched and should be kept in a way that prevents them from getting under actuator or any part that can crush or tear them.
Info
If you want to use the QS-S35 in an unusual application, and you are not sure that the desired setup is feasible, please contact the distributor/reseller.

4.1 Transportation

Transportation may be conducted either by:
  • Rolling the platform on ground using wheel modules
  • Lifting the platform with a forklift
Warning
  • Considering the size and weight of the machine - transportation must be carried out carefully and with full attention to the surroundings.
  • All operations MUST BE performed with the power OFF and cables disconnected from the Input Panel.

4.1.1 Attaching wheel modules

The platform can be moved using transportation wheel modules, included in the package. Attach them to the platform to roll it into a designated place. Wheel modules MUST then be unfastened. DO NOT use the platform while on the wheels. In order to move the platform:
  1. Swivel feet (3x) must be extended to lift the platform. Screw them in clockwise using 36 mm socket wrench.
    qs-s35_transportation1.png
    Warning
    To avoid any damage to base pads or swivel feet - extending them MUST be performed simultaneously or one by one by 3 cm each (1.18 inch) at a time, going around the machine.
  2. Once the platform is raised enough - bolt in the wheel modules (3x) using 14 mm allen key and 24 mm flat wrench (hand tools are not included).
    qs-s35_transportation2.png
  3. Unscrew swivel feet anticlockwise until the platform stands on the wheels only (during that operation the machine should be secured by a second person).
    qs-s35_transportation1_left.png
  4. The platform is now ready to be transported.
    qs-s35_transportation3.png
    Warning
    • It is recommended that transportation is conducted by a team of at least 2 people.
    • DO NOT transport the platform on a slope - bottom surface MUST BE perfectly flat and level.
  5. Once the platform is in its designated place, remove the wheel modules and retrieve the swivel feet - reverse steps 3, 2 and 1.
    Warning
    • DO NOT use the platform while on the wheels or swivel feet. The machine MUST BE standing on base pads.
    • It is recommended to anchor QS-S35 to the ground. For details go to section Anchoring.

4.1.2 Lifting the platform

Warning
  • To avoid damaging platform components with lifting straps - side accessory desk should be removed.
  • Lifting straps MUST NOT be leaning against the monitor holders.
The platform can be moved by lifting it from the ground. ONLY use lifting points shown below:
qs-s35_lifting.png
Warning
  • Only a professional forklift operator can operate the forklift/hoist.
  • Forklift operator should be assisted by a helper standing in short distance and guiding him while moving the platform.

4.2 Anchoring

Depending on the floor surface, the platform may crawl in all directions during normal operation. It is recommended to anchor it to the ground.
Anchor holes pattern dimensions:
qs-s35_anchoring.png
Info
  • It is recommended to use M16 wedge anchor bolts (x9).
  • Wedge anchor bolts must be specifically matched for the type of bottom surface that the machine will be installed on. If you are not sure what type of anchoring hardware should be used - contact a construction expert/structural engineer.
Anchoring:
  1. Place the platform in its designated place (mind the minimum required safe distance, see section Safety distance at page ).
  2. Remove transportation wheels and screw out swivel feet so that the platform stands on the base pads - reversal of the transport procedure (4.1).
  3. Drill out holes straight through the holes in anchoring plates - use eye, ear and respiratory protection gear when using a power drill.
  4. Install anchor bolts referring strictly to manufacturer's anchor bolt manual.

4.3 Steering wheel bracket installation

QS-S35 is delivered with two variant steering wheel brackets: a flat desk and a direct drive bracket. They are interchangeable and both fit the same mounting brackets and both use the same fasteners. Direct drive bracket assembly: In order to remove or install the direct drive bracket:
  1. Screw in/remove the bolt from the back profile using 6 mm hex key (torque specs: DIN 912 M8 bolt - 23 Nm (17 ft-lbs)).
  2. Screw in/remove 2 front bolts using 8 mm hex key and 17 mm flat wrench.
  3. Repeat on the other side.
qs-s35_desk_assembly_direct_drive.png
Flat desk bracket assembly: In order to remove or install the flat desk bracket:
  1. Screw in/remove the bolt from the back profile using 6 mm hex key (torque specs: DIN 912 M8 bolt - 23 Nm (17 ft-lbs)).
  2. Screw in/remove front bolt using 8 mm hex key and 17 mm flat wrench.
  3. Repeat on the other side.
qs-s35_desk_assembly_flat_desk.png

4.4 Installing the monitors

Depending on monitors size - it may be necessary to disassemble monitor holder's upper frame.
  1. In order to remove monitor holder's upper frame - first temporarily remove grounding Ring terminals (using 8 mm wrench and 4 m hex key).
    qs-s35_monitor_holder_disassembly2.png
  2. Remove Logo plate from the back.
  3. Remove monitor holder's upper frame - all three parts together.
    qs-s35_monitor_holder_disassembly.png
  4. Install VESA brackets to the back of the monitors (DIN 912 M6 bolt - 9.5 Nm (7 ft-lbs)).
    qs-s35_monitor_holder_vesa1.png
  5. Install monitors with brackets to the aluminum profiles (DIN 912 M6 bolt - 9.5 Nm (7 ft-lbs)).
    qs-s35_monitor_holder_vesa2.png
    Info
    • For better access to the bottom bolts - remove the blanking plate that covers inspection opening.
    qs-s35_monitor_holder_disassembly3.png
  6. Reassemble monitor holder's upper frame, logo plate and grounding Ring terminals (reversal of steps 3, 2 and 1).
    Warning
    After reassembly of grounding connection - it MUST be tested for electrical safety by a qualified electrician according to local laws and standards.
  7. Ensure that monitors are held tight by the upper and bottom adjusting brackets.
qs-s35_monitor_holder_vesa3.png
Info
For more information on monitor holder adjustment, go to section 3.5.
Illustration of a finished monitors assembly:
qs-s35_monitor_holder_vesa4.png

4.5 Cable connections

For the QS-S35 to operate 4 cables must be connected:
  • Power cord connected to power socket
  • Grounding bolt connected with facility's ground bolt, using no less than 10mm2 cross section cable
  • Motion Lock plugged in
  • M10 Controller plugged in to yous PC
Info
For full connection diagram go to section 5.5.
qs-s35_powerbox_sockets.png
Warning
Ensure that cables are plugged in correctly - they are not stretched or loosely connected to the socket and placed out of the moving range of the system components.
qs-s35_cable_management.png
  • Cables from the accessory components that move along with the platform must be run through the upper frame or under the frame of the cockpit (preferably using cable holders or cable ties). For better cable management monitor cables should be run inside the monitor holder plate and pulled out behind the monitor holder arm. Underside of the cockpit is where accessories such as Power Supply units or USB hubs can be installed. There are cable channels installed for better cable management. In order to avoid damaging the cables over time by continuous platform movement - it is recommended to secure any loose cable to the frame with cable ties.
qs-s35_cable_management_R5.png
Info
For monitor installation details go to section 4.4.

4.5.1 Connecting grounding wires

Ensure that before first power up, the grounding wire is connected to the machine, using a dedicated bolt in the input panel of the QS-S35 .
qs-s35_grounding_cable.png
Info
Platform is equipped with a low resistance protective-earth bolt. It must be connected to the facility's solid protective earth/grounding bolt in order to increase suppression level. It is recommended to use at least 10 mm2 copper wire.
Warning
All operations MUST BE performed with the platform powered off and by a qualified electrician.

4.6 Turning the power ON

After the machine is connected correctly, in order to run it, you must turn the power ON by rotating the switch from "0" into "1" position.
qs-s35_power_switch.png
Warning
  • DO NOT change the payload during the start-up calibration.
  • DO NOT enter the cockpit during the start-up calibration.

4.7 Software Installation

Info
Note down the QS-S35 serial number before installation as it is needed to access software download page.
The SERIAL NUMBER can be found on the M10 identification label in the XXXXXX-XXXXXX-XXXXX-XXXXXX format. This serial number is also used for activation of FSMI (ForceSeatMI) and MT (Motion Theater) licenses - more information.
QS-220-PL-serialnumber.png
To download the software visit: QubicSystem.com/Download
Once the QS-S35 is installed and connected correctly:
  1. Download Qubic Manager Software.
  2. Proceed with the installation steps and launch the application.
  3. Connect power connection cord to the wall socket.
  4. Turn on the system by switching on the power switch button on the Input Panel.
  5. Check position of Motion Lock button, unpress if needed.
  6. The QS-S35 will perform a start-up calibration.
    Warning
    • DO NOT change the payload during the start-up calibration.
    • DO NOT enter the cockpit during the start-up calibration.
  7. If Qubic Manager has recognized the QS-S35 correctly, the status of the machine visible in the lower left corner will change to Parked/Centered.
    QM_status_parked.jpg
  8. Check Action Center on the right side panel for a list of actions that requires attention:
    QM_action_center.jpg
  9. It is possible to solve them one by one or by pressing the Resolve All button. Firmware update may require additional confirmation in the dialogue box.
    QM_action_center_resolve_all.jpg
  10. Go to Tools and DiagnosticsDevices and select Configure.
    configure_2.png
  11. Only mode available for QS-S35 is Heavy-Duty:
    layout_choose_3.png
  12. Close the configuration and return to the main application window. Choose the game and check profile details by clicking on the game tile.
    Info
    Default profiles are integrated with the software and do not require additional installation. List of supported games is available at: QubicSystem.com/Supported-games.
    QM_selecting_game_profile.jpg
  13. Adjust the motion effects intensity to your preferences in the game profile window, scroll down in the window to see all of the settings. You can adjust the settings during the game simulation by pressing ALT+TAB.
    screenshot1.png
    Warning
    The QS-S35 is a high performance machine capable of fast and abrupt movement based on game/simulation input data. User MUST maintain a sensible approach when modifying the default game profile.
  14. Activate profile by clicking the Activate button.
    screenshot2.png
  15. Launch the game by clicking the Run the game button.
    screenshot3.png
Info
If you need the serial number to activate other software licenses such as ForceSeatMI or ForceSeatDI, it can be found in the Qubic Manager. After connecting the QS-S35 go to Tools and DiagnosticsDevices:
QS_devices.png
Serial number is visible under the device name:
serial_number.png
Warning
The software is provided "as is", without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement. In no event shall the authors or copyright holders be liable for any claim, damages, or other liability, whether in an action of contract, tort or otherwise, arising from, out of, or in connection with the software or the use or other dealings in the software. The software sends anonymous usage data to the Motion Systems company. The data is used to improve the software and game profiles. The data is not used for advertising purposes.

5 Maintenance

Maintenance operations are to be conducted by the operator/user, who will need a set of tools listed below: Tools required
  • Vacuum cleaner
  • Soft wiping clothes
  • Isopropyl alcohol
  • Standard grease gun
  • Class 3 NLGi lithium grease

5.1 Cleaning the platform

Info
Cleaning should be conducted every 160 working hours or once a month. To see the working hours counter, go to Tools and diagnosticsDevices. It is displayed in the QS-S35 device listing:
Screenshot_worktime.png
To minimize the risk of abnormal heating that can result in system failure, keep the QS-S35 uncovered, clean and dust-free. Cleaning the unit should be performed with a soft, dry cloth. DO NOT use solvents or cleaners that may corrode or damage materials of parts used in the QS-S35 in any other way. To set up platform for cleaning purposes follow steps below:
  1. Follow the power-up of the platform procedure.
  2. Run QubicManager software.
  3. Select "Tools and Diagnostics" → "Platform diagnostics".
  4. In the menu select tab "Actuators position".
  5. Scroll down to the bottom to a "Heave" slider.
  6. Slowly move it to the maximum right position.
  7. Actuators will move to the top position (fully extended).
  8. Power down the platform using main power switch (platform will stop on the brakes).
Warning
Do not climb the platform. Use a freestanding ladder to reach upper parts of the frame for cleaning or maintenance purposes.
Cleaning the frames:
  1. Set up platform for cleaning. For cleaning dust or dirt use soft, damp cloth. Make sure not to scratch the paint, it can lead to corrosion. For cleaning oil marks or other lubricants (greases for the actuator joints) use isopropyl alcohol and a soft cloth.
Cleaning the actuators:
  1. Set up platform for the cleaning Check for dirt or dust following areas:
  • Actuator cylinder tubes Stuffing box of the actuator cylinder Piston rod of the actuator Flange on the piston rod Lower cardan joint
If any of the above mentioned elements is dirty or dusty use clean cloth to remove it. Isopropyl alcohol can be used to remove contamination caused by lubricants. During each cleaning of the actuators it is necessary to clean the chrome coating of the piston rod of the actuator with a clean soft cloth.
Info
Good practice - during cleaning check welds on the base pads, cardan joints and other parts to ensure that there are no cracks or deformations.

5.2 Checking Motion Lock button

At least once a month check if Motion Lock button is working correctly:
  1. Before anyone steps into the platform - turn on the QS-S35 .
  2. Push the red Motion Lock button.
  3. The machine should stop and not react to any signal.
  4. Turn on a simulation or a game to confirm that - with a correct profile activated proceed to a game or a simulation and engage movement.
If the Motion Lock Button works correctly - platform does not react nor move in any way.
x
If the Motion Lock button does not work correctly - platform proceeds to simulate motion from the game/simulation. Check the cable connection and repeat the test. If the problem persists - DO NOT use the platform, power it off and contact technical support immediately.

5.3 Elements serviced by the user

To assure reliable work of the Motion Systems platform it is necessary to conduct control and maintenance work. Platform operator must get acquainted with the procedures and conduct the operations according to time interval as described below. Neglecting those operations might cause loss of warranty during the warranty period.
TimingMaintenance operation
After first 50 working hours, then every 500 working hours or once every month Checking connection bolts
Each nut is marked with the bolt - markings must be aligned with each other. If the lines are not aligned the connection loosened. Check ALL nuts near the joints and on moving arms of the device. DO NOT use the machine if any of the connection is loose and contact technical support.
qs-s35_loose_bolt.png

5.4 Service access to Power Cabinets

In order to gain service access to Power Cabinets user/integrator must remove floor plates. There are three, each of them overlapping the next one. Follow the instructions below: Unscrew 9x bolts from the floor plates using 4 and 2.5 mm hex key. While lifting the floor plate mind the overlapping lip.
qs-s35_power_cabinet_access1.png
If necessary repeat this step for remaining floor plates. Reassembly is a reversal of removal (torque specs: ISO 7380-1 M5 bolt - 4.1 Nm (3 ft-lbs); DIN 7991 M4 bolt - 2.1 Nm (1.5 ft-lbs)).
Warning
The platform shall not be used for simulation with the floor disassembled. Always reassemble the machine completely before using it.

5.5 Interconnections

qs-s35_connections.png
Warning
  • QS-S35 's default factory setting of the CFG switches is correct and ready for operation. The diagram is provided for informational purposes only.
  • Motion Lock button and interconnection cables are connected from factory. User must only connect his PC with the machine via M10 controller and power it up.
Actuator layout and CFG switches setup:
qs-s35_layout_4.png
Info
Gaining access to Power Cabinets is described in section 5.4.

5.5.1 Creating Motion Lock circuit with other QS devices

In order to include other QubicSystem devices into QS-S35 's Motion Lock circuit, connect them via Motion Lock interlink cable into the last Power Cabinet in line (SB2 #3). For more ML connection diagrams refer to that device's User Manual.
qs-s35_power_cabinet_access2.png
Info
Gaining access to Power Cabinets is described in section 5.4.

5.6 Actuator connection with a Power Cabinet

Info
Revised version of the QS-S35 is equipped with push-pull actuator connectors. If your machine has integrated actuator cables, this section does not apply.
Warning
  • QS-S35 's actuators are connected with Power Cabinets from factory and DO NOT require any attention from user during initial start-up procedure.
  • Plugging and unplugging the actuator must ALWAYS be performed with Power Cabinet's power switched OFF.
To connect the actuator to a Power Cabinet - match the plug with the socket (4 vs. 15 pin) and plug it in, matching the key at the top of the plug (also marked with a red dot). Push it in firmly until the PUSH-PULL ring lock clicks in place.
weipu_qs-210-220_connection2.png
To disconnect the plug, first pull on the metal ring to release the lock and then pull the plug to disconnect:
weipu_connector.png
NEVER pull the plug by the cable
Keep in mind the order of connecting the actuators. Left socket panel is for odd number actuator, and right socket panel is for even number actuators.
weipu_qs-210-220_connection1.png

6 Troubleshooting

Warning
DO NOT attempt to do any repairs by yourself. It could be dangerous and will result in loss of warranty! Repairs should be consulted with technical support and then performed by a qualified technician.
Before contacting technical support, try this:
  • Check Action Center in QubicManager.
  • Check all cable connections in the device.
  • Restart QubicManager application by right-click on the application icon in the system tray and selecting Restart:
    Screenshot_app_restart.jpg
  • Check Motion Lock Switch position (should be unpressed to activate the motion) :
    estop_positions.jpg
  • Try different USB ports (also try bypassing the USB hub by a direct PC connection).
  • If a problem occurred abruptly, it could be caused by a thermal protection. Turn off the QS-S35 , disconnect it from power outlets and wait at least 15 minutes to let it cool down. Try turning it on again later.
  • In case of any unclear electrical issues, strange behavior or abnormal work conditions, contact technical support.

6.1 QubicManager device statuses

status_not_connected.png
- no device is detected. If status appears while devices are connected - indicates that firmware update failed (requires firmware recovery) or M10 controller or USB connection is at fault. Check USB connection for loose connections, try different USB ports, bypass any USB hubs, swap USB cable for a different one.
status_offline.png
- Power Cabinets are disconnected or not powered. If this status appears during operation - check power cords, power switches, CFG DIP switches configuration and M-BUS connection cables.
status_running.png
- the device is in simulation/receives input signal.
status_paused.png
- the device is paused (Pause button at the bottom of the QubicManager window).
status_motion_lock.png
- Motion Lock system has been triggered. Unpress the Motion lock button, check the Motion Lock button cable/connection. In a setup with no Motion Lock button - check the Motion Lock jumper.
status_cycle_motion_lock.png
- the device is waiting for a cold start procedure (more details).
status_pending_ref_run.png
- the device is performing calibration/reference run. DO NOT change the payload.
status_parking.png
- the device is parking (the game/simulation was paused or no telemetry input is available).
status_parked.png
- the device achieved parking position and is in stand-by mode. It is powered, connected and ready to be operational.
status_connected_with_issues.png
- there is an issue with the connection or power - check the working status in Tools and diagnostic →  Devices.
Info
  • ALL diagnostics and cable connection inspections MUST be performed with the device powered OFF.
  • If any of error statuses persist after performing the troubleshooting steps - please contact technical support.

6.2 Common problems with solutions

  • Problem: QubicManager software crashes on launch with an OpenGL error. Solution long-term #1: This issue is caused by graphics drivers. Try to downgrade to a previous version of graphics drivers or check for updates. Solution short-term: To open the app, click OK on all the operating system errors. Restart the QubicManager software and you will be presented with a window:
    opengl_error_3.png
    Click "YES" if you want run the application in Safe Mode (it will run a little slower). Solution long-term #2: In order to overwrite the OpenGL rendering backend permanently, type in troubleshooting in Windows search bar. Select Qubic System Troubleshooting Assistant.
    opengl_error_1.png
    In the prompt window, type 6 on your keyboard and click Enter. Restart the QubicManager application.
    opengl_error_2.png

6.3 Creating a snapshot

A snapshot is the easiest and fastest way to diagnose a problem. If you send in the zip file generated in the snapshot menu along with a description of the problem, technical support receives all the necessary information about the product and its configuration. It can be then analyzed to provide the best solution.
Info
The QS-S35 and all interconnected Power Cabinets MUST BE be powered up when creating the snapshot.
  1. Open the main window of the QubicManager application.
  2. Go to Tools and Diagnostic →  About / Support.
    qubicmanager_software_installation_screenshots6.jpg
  3. Open the Snapshot window:
    qubicmanager_software_installation_screenshots7.jpg
  4. Select data that will be included in the snapshot.
  5. Scroll down, consent to the technical support terms and conditions and select Create & Show:
    Screenshot_QS_snapshot2.jpg
  6. The snapshot has been created, click the OK button - the folder with the snapshot ZIP file will open.
    snapshot_2.png
  7. Attach the snapshot ZIP file to your support request.
Alternatively, click Snapshot icon in the top-right corner of the Action Center:
creating_snapshot.png

6.4 Discord channel

We strongly recommend joining our discord channel, where our growing community is sharing amazing tips and ideas of how to set up, use and tune the Qubic System products. You can also send questions for our staff or get answers directly from the community.
Join our discord channel by following the invitation link:
discord_qr-code.png

7 Advanced applications

Info
Examples shown in this section describe optional application of external safety and power cut-off devices. If you wish to expand the functionality of your motion system, read the whole section to have a good understanding of how to apply and what functionality to expect. Apply at your own discretion.
Warning
Motion Lock input is not a SIL/PL (safety integrity level/performance level) rated and DOES NOT guarantee safety. If you wish to achieve specific SIL/PL ranking, consider introducing a power cut-off device that is controlled by an external safety relay and cuts off the power to all QS-SB2. Example application of the power cut-off contactor can be found in section 7.3.2 and 7.3.3.
Info
When applying safety relay to the Motion Lock :
  • Use input cables according to your safety relay manual.
  • Use output cables according to your safety relay manual and cross section no less than 0,75 mm2
  • Implementing an additional safety relay requires deactivating Motion Lock cycle procedure at the power up. In order to do that, go to "Tools and diagnostics" →  "Devices" →  click "Quick codes" next to a "HVFMC200" item →  enter code "7c2f47a2" →  click "Execute" →  wait for the operation to finish →  repeat for every HVFMC200 with an unique Serial Number (every second item).

7.1 Adding additional devices to the motion lock circuit

If there is necessity to stop other devices, apart from the QS-S35 , ML (Motion Lock) and additional user devices can be controlled by safety relay outputs. In the example application, the E-STOP button is connected to the external safety relay. When the E-STOP is triggered, the safety relay will activate the Motion Lock function, which will stop motion of the platform and additional devices.
Example application of single-channel safety relay that controls ML and additional devices:
motion-lock-circuit_2_rgb.jpg
Example wiring diagram of application of one-channel safety relay with E-STOP button:
Estop_relay.jpg

7.2 Implementing the working zone protection

To protect bystanders from accidental hit from moving parts of the platform, safety gate with opening sensor* can be connected to safety relay input for activating ML function. When the gate opens, the safety relay output activates the ML (Motion Lock) function and stops the motion of the platform.
Example application of safety gate opening sensor:
power_cabinet_safety_fence_rgb.jpg
*Check your safety relay manual for list of applicable sensors

7.3 Increasing safety level

Warning
Modifications of the safety system, involving application of the power line contactors, shall be performed only by somebody competent. A competent person is a qualified and knowledgeable person, who because of their training and experience has the knowledge required to apply those changes. It is user responsibility to commission modification of the safety system to a competent person, experienced with industrial wiring practices, which will be required to undertake the installation. Commissioning shall be undertaken by a trained electrical technician experienced in safety installations.
 

7.3.1 Assembling Motion Lock jumper

To apply solutions which require using power line contactors, Motion Lock connection cables in the QS-SB2 power cabinet needs to be replaced with jumpers. To prepare a jumper, you need to assemble recommended connector as shown below:
motion_lock_jumper_rgb.jpg

7.3.2 Adding power-cut circuit with E-STOP button

If specific SIL/PL rated level needs to be achieved, it might be necessary to install a power cut-off device. Two contactors connected in series and controlled by safety relay can be used to provide or cut-off power line to QS-SB2 power cabinets. When safety function on safety relay input is triggered, a safety relay will switch off the contactors, thus cutting-off the power to the platform. To apply this solution, ML UP connection cables needs to be replaced with prepared jumper as described in section 7.3.1.
Info
To achieve required safety performance level it is necessary to perform safety risk assessment at user site.
Example application of power line contactors and E-STOP button:
power_line_contactors_RGB.jpg
Info
In order to increase SIL/PL level it's a good practice to apply well-known contactors of two different manufacturers in order to decrease probability of failure resulting from serial production.
Example wiring diagram of application of power line contactors and one-channel safety relay with E-STOP:
contactors_dual_channel.jpg
Info
PE (protective grounding/earthing) connection is omitted for better transparency

7.3.3 Implementing the working zone protection with power-cut circuit

In example application contactors connected in series provide power line to the QS-SB2 power cabinets. When safety function on safety relay input is triggered, a safety relay will switch off the power contactors, thus cutting-off the power to the platform.
Example application of power line contactors with safety gate opening sensor:
safety_gate_contactors_rgb.jpg
*Check your safety relay manual for list of applicable opening sensors
Info
When applying safety relay and contactors to the power line remember to:
  • Use control cables according to your safety relay manual
  • Power line cables shall be chosen accordingly to power requirements of motion system. See power requirements of specific motion system.

7.4 Implementing non-factory Motion lock switch

For non-factory Motion Lock plug setup, you must assemble plug and connectors as shown below:
qs-bt1_motionlock_plug_and_pin.png
If you want to assemble custom Motion Lock switch or a button box setup (only Double Pole Single Throw switch compatible) using QubicSystem Motion Lock interlink cable, follow the diagrams below:
qs-bt1_motionlock_alt_diagram.png

8 Conformity information

CE_conformity_information.png
The QS-S35 meets the requirements of CE marking and relevant regulations of the EMC Directive 2014/30/EU.

9 Environmental Impact and Disposal

disposal.png
DO NOT dispose of this product with standard household waste but drop it off at a collection point for the disposal of Waste Electrical and Electronic Equipment for recycling.
QS-S35 is shipped with wooden cases/cardboard boxes. If the packaging is no longer needed, it can be fully recycled. QS-S35 is an advanced device and if stored or disposed of incorrectly it could harm the environment or/and other people. When the device is no longer in use it should be disposed in environmental safe manner in compliance with applicable local work and environmental protection regulations. If no other agreement of disposal was concluded, the device shall be dismantled for disposal as follows:
  • Metal parts should be scrapped.
  • Electric and electronic components should be disposed of in the specialized disposal center.
  • Other materials should be sorted and disposed of accordingly to the local law and regulations.

10 Liability Disclaimer

If permitted under applicable law, Motion Systems and its subsidiaries disclaim all liability for any damages caused by one or more of the following:
  • The product has been modified, opened, or altered.
  • Failure to comply with assembly instructions.
  • Inappropriate or abusive use, negligence, an accident (an impact - for example).
  • Normal wear.
Info
If permitted under applicable law, Motion Systems and its subsidiaries disclaim all liability for any damages unrelated to the material or manufacturing defect with respect to the product (including, but not limited to, any damages caused directly or indirectly by any software, or by combining the QS-S35 with any unsuitable element or other elements not supplied or not approved by Motion Systems for this product).

11 Warranty

Motion Systems warrants to the consumer that this product shall be free from defects in materials and workmanship, for a warranty period which corresponds to the time limit to bring an action for concerning this product. For commercial customers there is a one (1) year limited warranty, starting on the original date of purchase. For non-commercial customers there are two (2) years warranty, starting on the original date of purchase. Within the warranty period, the product will be repaired or replaced free of charge, excluding shipping charges. This warranty shall not apply:
  • If the product has been modified, opened, altered, or has suffered damage as a result of inappropriate or abusive use, negligence, an accident, normal wear, or any other cause unrelated to a material or manufacturing defect (including, but not limited to, combining the QS-S35 with any unsuitable element, including in particular power supplies, chargers, or any other elements not supplied or approved by Motion Systems for this product).
  • In the event of failure to comply with the instructions provided by technical support.
  • To software (said software being subject to a specific warranty).
  • To accessories (cables, cases, for example).
  • If the product was sold at public auction or if the product has suffered damage as a result of force majeure: flood, fire, earthquake, storm.
This warranty is non-transferable. No new warranty period commences if the product is repaired or replaced. Your statutory rights towards the seller are not affected or restricted by this warranty. Motion Systems, and their partners are not liable for any indirect, incidental, or punitive damages from use of this product. In case of malfunction during the warranty period immediately contact technical support.

12 Copyright

Qubic System is a trademark of Motion Systems. All rights reserved. All the contents in this user manual are the intellectual property of Motion Systems. No part of this manual, including the products and software described in it, shall be modified or translated into any language without the prior written permission of Motion Systems. Specifications and information in this manual are subject to change at any time without obligation to notify any person of such revision or changes. Illustrations are not binding.
Info
Trademark Notice - All brand names, icons, and trademarks that appeared in this manual are the sole property of their respective holders.

13 Manufacturer information

Qubic System is a brand
that belongs to Motion Systems
HQ address:
Miedziana 7 Street
55-003 Nadolice Wielkie
Poland
qr_motionsystems.png
Motion Systems homepage
qr_qubicsystem.png
QubicSystem homepage
Info
In support queries please contact your reseller.